Clear the ice safely
We create channels through the ice dam so meltwater can drain, using methods like low pressure steam that melt ice without damaging shingles. We never hack at ice with hammers or shovels, which break shingles and gutters.
Big icicles hanging off the gutters might look like a postcard, but on a roof they often mean trouble. Behind them is usually a ridge of ice, called an ice dam, that traps melting snow. That water has nowhere to go but under your shingles and into your walls and ceilings.
Spanish Fork winters bring the perfect mix for ice dams: snow on the roof, cold nights and sunny days. Call (801) 426-8831 if water is coming in during winter.
Sunny afternoons and freezing nights, which are common here, speed up the cycle.

01Thick icicles along the gutters and eaves
02A ridge of ice along the bottom edge of the roof
03Water stains on ceilings near outside walls
04Damp spots or peeling paint on exterior walls inside the house
05Water dripping from window frames or soffits in winter
06Gutters pulling away from the house under ice weight
We create channels through the ice dam so meltwater can drain, using methods like low pressure steam that melt ice without damaging shingles. We never hack at ice with hammers or shovels, which break shingles and gutters.
Once water can drain, the leak usually slows or stops quickly.
After the ice clears and weather allows, we replace damaged shingles and check the underlayment at the eaves. Where needed, we install a waterproof ice and water barrier along the lower edge of the roof, which helps stop future backups from reaching the decking.
We look in the attic for the reasons heat is reaching the roof, like thin insulation, gaps around light fixtures or poor ventilation.
The real cure for ice dams is keeping the roof cold. The main steps are:
These are often handled by insulation pros. We will tell you what we see in your attic so you know where to start.
Ask a pro →Add attic insulation so less house heat reaches the roof
Seal air leaks around recessed lights, attic hatches, pipes and wires
Improve attic ventilation with soffit and ridge vents so cold air flows under the roof
Use a roof rake from the ground to pull snow off the lower few feet of the roof after big storms
Keep gutters clear before winter

Still have a question? Call and ask. We will give you a straight answer.
(801) 426-8831 →They can help keep a channel open for water to drain in problem spots, but they do not fix the cause. Better insulation and ventilation are the long term fix.
Many policies cover sudden water damage from ice dams inside the home. The repair to the roof itself may be treated differently. Check your policy and take photos of the damage.
Yes. Ice dams are caused by attic heat and snow, not roof age. New roofs with an ice and water barrier at the eaves are better protected, but they can still get dams.
Sun exposure, wind and attic heat vary by side. North facing eaves often hold ice longer, while spots above warm rooms can melt more snow.
Clear the ice and stop the leak right away. Permanent shingle and underlayment repairs are best done on a dry day, often in early spring.
The fastest way to reach us is by phone. There are no forms to fill out and no waiting for a callback email. Just call and talk to someone about your roof.